Commencement Bay Animal Hospital

Commencement Bay Animal Hospital is a small-animal veterinary clinic in Tacoma, Washington, located at 3511 6th Ave. The clinic reports treating dogs and cats. Public feedback is mixed, with some pet owners describing thorough care and others raising concerns about communication and costs.

Services

•Veterinary care for dogs
•Veterinary care for cats
•Diagnostic testing mentioned in reviews, including urine and blood tests
•Coordination of medical records with a previous overseas veterinarian (as described by a reviewer)

Pricing

No published pricing is available; reviews include comments that costs may be above average compared with some alternatives.

People

No veterinarians or staff members are named in the recent reviews.

Reviews

Commencement Bay Animal Hospital has a 4.4/5 rating on Google from 248 reviews. Recent comments include positive notes about staff interactions and thoroughness, including taking time to obtain prior medical records and ongoing care for cats with higher needs. Critiques in recent reviews mention perceived upselling, higher-than-expected charges, and concerns about communication and follow-through (including delays in receiving test results and dissatisfaction with how a cat was handled during a visit).

Reviews for Commencement Bay Animal Hospital

Note: Showing the 5 most recent Google reviews out of 248 we track in total. Recent reviews may not be representative of overall sentiment.

General Sweetpants

3 days ago

We've had nothing but great experiences with staff. Good folks.

Patricia Jaderborg

2 weeks ago

When we came from overseas a little over 3 years ago, we found Commencement Bay Animal Hospital had an opening for one of our cats that was ill. They took the time to get their records from our vet overseas and have done a great job taking care of them ever since. I am sure there may be cheaper alternatives, but they have taken the time to be thorough and try to find ways to reduce the cost for my cats that require more care.

Megan

1 month ago

Edit: 6 months later -- I had emailed them and they finally sent the results. Only because I took my cat somewhere new and I needed them. I brought my cat here as the old vet used to see her. I was not happy with how they treated my cat. She had what I thought was blood in her urine. The vet said she needed to stay there for a couple hours. So I went to work, had not received any phone calls, I had called 3 times, the first time they said she was still waiting (this was a few hours after I dropped her off). I called again about 30 minutes before they closed, and said I could come get her. Once I got there, they said she had peed on herself, and that I should give her a bath when I get home. I would expect, if my cat had an accident they would cleaned her up a bit. My family was also very upset with her visit there. They had left a bad and was quick to call about a bad review but weeks went by and I did not receive any call or email about her urine results. I will not be going here again, as it was over 600 dollars for a urine & blood test. I pay way less than that for my exotic pets elsewhere. Read the Yelp reviews. I will not be removing this review this time.

Kyle Mack

2 months ago

Will happily take your last dollar with the upsell.

Nina Andrew

3 months ago